1.5 Administrator's Guide

• Managing the Unit
  • Accessing the Unit
    • Factory network configuration
    • Authentication
    • Remote Web Login
    • Wanderweb Activation
    • Rebooting and Shutting Down
  • Using the Web GUI
    • Configuration Status
    • Applying or Reverting a configuration
    • Changing the Administrator’s Password
  • System Maintenance
    • Backup and Restore
      • Creating an Immediate Backup
      • Scheduled Backups
      • Managing Existing Backup Archives
        • Restoring an archive onto the same system
        • Restoring a backup onto a replacement system
    • Updating the software
      • Updating the PBX Software
        • Managing Packages from the GUI
    • Licensing
      • Adding a License
      • Unlicensed Functionality
      • ViBE Licensing
• Commissioning the unit
  • Global Settings
  • Network configuration
    • Connections
    • Ethernet Interface Configuration
      • Listing Ethernet Interfaces
      • Configuring an Interface
      • Providing DHCP Server IP allocation to clients
      • Providing Comma iTA boot services
      • Configuration of PPPoE Interfaces
      • Creating Virtual ports for VLAN
      • VPN Interface
        • VPN Client interfaces
        • VPN Server
      • X21 Interface configuration
        • Frame Relay PVC Configuration
      • Managing IP Routes
    • Firewall Configuration
      • Firewall Zones
      • Firewall Policies
      • Firewall Rules
        • Advanced
        • Blacklist
        • Inbound Access
        • Inbound Redirect
        • Ping Rule
        • Port Forward
        • Invalid Firewall Rules
    • Network Quality of Service
  • Hardware Device Configuration
    • Configured Devices
    • Detecting and scanning for devices
    • Adding Detected Devices
    • Manually adding devices
    • Configuring devices
      • Configuring Comma devices
      • Configuring Generic devices
  • Managed SIP Phone Provisioning
    • Adding a Managed SIP Phone as hardware
      • Manually add Managed SIP Phones
      • Adding an Auto-detected Managed SIP phone
      • Provisioning via Spreadsheet based configuration
        • Adding hardware via spreadsheet
        • Exporting spreadsheet of current hardware and extensions
      • Adding a Managed SIP phone from a VLAN interface
      • Removing a Managed SIP hardware device
    • Configuring Extensions on a Managed Sip phone
      • Codecs
      • Configuring a port on the Phone to register as an extension on a remote system
      • Removing an association to an extension
    • Configuring Soft Keys and Line Keys on Managed Sip Phones
      • Adding an Extension Module
    • Restore Factory Defaults of a Managed handset
  • Configuring Comma device ports
    • Configuring Analogue Trunk (FXO) ports
    • Configuring Analogue Extension (FXS) ports
    • Configuring BRI ports
    • Configuring PRI
    • Removing Comma devices
    • Echo cancellation
    • Earthing the Com.X
    • Configuring devices for Fax / modem support
      • Additional Configuration for fax over PRI
      • Echo cancellation
      • Fax Over IP
        • G.711 voice band data (ITU-T V.152)
      • Telco Issues
      • Timing
  • Extensions
    • Extensions and Extension Ports
    • Listing existing extensions and ports
    • Adding Extensions
      • Adding Generic SIP extensions
      • Configuring Extensions on free ports
      • Configuring multiple extensions
    • Configuring Extensions
      • Basic extension configuration
      • Advanced extension configuration
      • Campon Callback
      • Follow-me / Divert
    • Logging into phones as an extension (hot-desking)
    • Configuring SIP Extensions
      • Assigning extensions
      • Configuring Multiple Sip Extensions from a Spread Sheet.
      • Remote SIP extensions
    • Unassigning Extensions
    • Deleting Extensions
  • Trunk groups and VOIP providers
    • Trunk Groups
      • Creating Trunk Groups
      • Adding trunks to a group
      • Editing trunk groups
      • Viewing Trunk Group Members
      • Removing trunks from a group
      • Removing a trunk group
    • SIP Trunks
      • How SIP calls are setup
      • Adding a SIP trunk
      • Sip trunk configuration
      • Editing a SIP trunk
      • Removing a SIP trunk
    • Inter-Asterisk Exchange (IAX) trunks
      • Adding an IAX trunk
      • Editing an IAX trunk
      • Removing an IAX trunk
    • Budget Trunks
      • Budget Trunk Behaviour
      • Configuring Budget Trunks
  • Outbound Routes
    • Viewing existing outbound routes
    • Configuring new Outbound Routes
    • Adding dial patterns to an outbound route
      • Dial Pattern Syntax
      • Removing Dial Patterns from a Route
    • Adding Trunks to an Outbound Route
    • Outbound Route Priority
    • Removing Trunks from a Route
    • Deleting an Outbound Route
  • Inbound Routing
    • Viewing Existing Inbound Routes
    • Adding a new inbound route
    • Inbound Destinations
    • Deleting an inbound route
  • FlexPaths
    • FlexPath Fundamentals
    • FlexPath Route Types
      • Include Routes
      • Match Routes
      • Start Routes
    • Flexpath Destinations
    • Viewing Existing Flexpaths
    • Adding a new FlexPath
    • Deleting FlexPaths
    • Adding Routes to a FlexPath
    • Changing Route Priority within a FlexPath
    • Editing Routes within a FlexPath
    • Deleting Routes from a FlexPath
    • FlexPath use Cases
      • Assigning DIDs to BRI ports
      • Class Of Service
      • FXO Trunk pick-up to test for trunk service
      • Immediate Dialing (Hotline)
      • Legacy PBX feature set extension
      • Legacy PBX Remote extension gateway
      • Load-balancing calls
      • Partitioning / multi-tenant
      • Transformations
      • Trunk to Trunk Gateway
  • Call recording
    • Configuring individual extensions
    • On-demand recording
    • Call Recording Conditions
    • Gateway Recording
    • Viewing Call Recordings
  • Powering the Com.X via an Uninterrupted Power Supply
    • Supported UPS Devices
  • Securing the system
    • General
    • Network Security
    • VoIP
    • PBX
  • Call behavior on No answer / Busy
    • Attended Transfer
    • Call Parking
    • Ring Back
      • Disabling Ring back on Transfer
    • Unattended Transfer
• Advanced configuration
  • Announcements
  • Calendar
    • Creating a new Calendar
      • Populating a Calendar with events
    • Using a Calendar to enable/disable follow-me
    • Using a Calendar to enable/disable outbound routes
  • Callback
  • Conferences
  • Day / Night control
  • DISA
  • Feature Codes
  • General Settings
    • Dial command options
  • Intercom
  • IVR
  • Listening in on calls / Spy feature
  • Music on hold
    • Adding a music category
    • Adding a streaming category
    • Configuring Music on Hold to play uploaded files
    • Configuring streaming music
    • Playback configuration
  • Outbound routes
  • Paging
  • Parking Lot
  • Phonebook
  • Pin Sets
  • Queues
  • Ring Groups
  • System Recordings
  • Time Conditions
  • Time Groups
  • Voicemail Blasting
• Monitoring the system
  • GUI Status Page
  • Detailed logging
  • Call Detail Records (CDR)
    • Accessing the CDR database
    • Reviewing Call Detail Records
    • Logging to CSV
  • Monitoring of remaining capacity on the unit
    • Auto-removal of audio files
    • Deleting of call recordings
  • Retrieving monitoring information
    • Monitoring functions
• Advanced Administration
  • Adding static routes to the network
  • Console access
    • Accessing the unit
      • Changing the shell login password
      • Editing system files
      • Secure shell access
      • Serial access
    • Authentication
  • fail2ban integration
    • Configuration
  • Microsoft Outlook integration
    • asttapi
    • Outcall
  • Setting up a streaming music server
  • Telephone Management Systems (TMS)
    • Asterisk TMS systems
    • MAN 3000
      • CDR format
      • Defining outbound line numbers
      • Installing MAN 3000 support
      • Logging records from a specific date
    • P$X (PBillX) hotel management system
  • Third Party Modules
    • Flash operator panel
      • Accessing Flash operator panel
      • Accessing the Flash Operator Panel
      • Answering Calls
      • Flash Operator Panel demo version
      • Generating internal phone calls
      • Limiting Flash Operator Panel access to operator only
      • Listening to calls
        • Listen
        • Listen and Whisper
      • Setting the operator extension
      • Transferring calls
      • Using FOP2
    • Nagios
      • Accessing Nagios
      • Customised Monitoring and Reporting
      • Disabling active Nagios Checks on a Service or Port
      • Hosts
      • Services
  • ViBE
  • Rebooting the system
  • Configuring email services
    • Monitoring outgoing email
    • Sending a test email
    • Configuring voicemail to email
    • Configuring sendmail for mail relay
  • Asterisk PBX software management
    • Accessing the Asterisk PBX console
    • Stopping and restarting the Asterisk PBX software
  • FreePBX access
  • Manually backing up and restoring the configuration
  • Setting the system’s date, time and timezone
  • Video call support (H.263 and H.263+)
  • Recovering / resetting the Com.X comma user password
  • Booting the Com.X in recovery mode
• Troubleshooting
• User Control Panel
  • Accessing the User Control Panel
  • Contacts Widget
• search
  • Search