To add a new inbound route, select the Add button on the Inbound panel.
Field |
Content |
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DID |
Direct Inward Dialing allows a number of incoming numbers to be serviced across a limited number of physical connections from the telco to the PBX. This field may contain a pattern to be matched against an incoming number. If left blank, this route will match any dialed number or if no DID information is present. Be careful of using a single ‘.’ as the pattern for an inbound route, as this might also match dial plan constructs such as fax and hangup and may result in unexpected behaviour. Rather use ‘X.’ The DID and CID together form a pattern matching pair which must be unique amongst the list of inbound routes. If this rule matches the DID and CID best, the route is used to route the call. FXO ports do not provide DID information from the telco. However, the FXO port configuration on the Hardware Panel allows a DID to be assigned to calls originating on the FXO for routing purposes.
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CID |
Caller ID number is the caller’s number sent to the PBX by the telco. This field may contain a pattern to be matched against an incoming caller ID. Please see 3.10.4.2 for more on the dialed pattern syntax. If left blank, this route will match any caller ID or if no CID information is present.
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Description |
A custom description describing the inbound route |
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Destination Type |
Extension, Day/Night, Conference, Terminate, Ring Group, Voicemail (busy), Voicemail (no message), Voicemail (unavailable) |
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Destination |
The destination extension, conference extension, termination destination (busy, congestion, hangup, on hold forever, ring, sit ring), ring group number, voicemail extension. The list of available destinations reflects the current configuration of features in the system. |