1.5 Administrator's Guide

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  7. Immediate Dialing (Hotline)

Immediate Dialing (Hotline)

Emergency and single-purpose devices can be configured to dial immediately on pick-up.

Scenario:

An emergency phone is required to dial 911 when picked up.

Configuration:

Extension:

  • From the Hardware panel, edit the port to which the device is connected and enable “Immediate mode”.

FlexPath:

  • Create a FlexPath that includes a Start route, configured to transform the DID to 911

  • Assign the emergency port to the FlexPath.