In order to upload files to be played as Music on Hold, it is advisable to first create a new music on hold category, before uploading files.
|Type||A choice between “files” and “custom application” is offered. Files should be selected for non-streaming music on hold sources.|
|Enable Random Play||If enabled, files in this music category will be played in a random order. If disabled, files will be played in alphabetical order.|
|Upload Recording||Browse to select the file from your PC to upload. Acceptable formats for upload include WAV, aiff, alaw, flac, g722, gsm, mp3, oga, ogg, sln, sln12, sln16, sln192, sln24, sln32, sln44, sln48, sln96, ulaw, wav, wav16.|
|Convert Upload/Files To||Select all formats that you would like the uploaded recordings|