1.5 Administrator's Guide

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  4. Advanced configuration
  5. General Settings
  6. Dial command options

Dial command options

t: Allow the called user to transfer the call with the “in-call blind transfer” feature code (default ##).

T: Allow the calling user to transfer the call with the “in-call blind transfer” feature code (default ##).

r: Generate a ringing tone for the calling party

w: Allow the called user to start recording after pressing the “in-call recording” feature code (default *1).

W: Allow the calling user to start recording after pressing “in-call recording” feature code (default *1).

L: Limit trunk calls to a specified duration. Parameters are separated using ‘:’ and only the first parameter is mandatory. The first parameter indicates the maximum duration in milliseconds of the call. The second parameter indicates when a warning message should first be played when the specified number of milliseconds remain on the call. The third parameter indicates the frequency in milliseconds with which the warning message should be repeated. To limit calls to 1 hour and warn the user every minute after only 5 minutes are left on the call, use ‘L(3600000:300000:60000)’

Field

Content

Internal Dial command options

Options specified here applies to internal calls. Please see the above dial command options for more details.

Outbound dial command options

Options specified here applies to outbound calls. Please see the above dial command options for more details.

Extension recording override

If disabled, all user recording settings other than the on-demand settings will be ignored, and no recording other than on-demand will take place.

If enabled, the recording format setting specified here will override user-specific format settings.

Recording settings for other modules, such as queues and conferences remain unaffected. Disabling this override has a positive impact on system performance, as the checks that are performed for each call re: recording become unnecessary.

Call recording format

Recordings will be saved on the Com.X hard drive in the format selected here. Options are: wav, law, alaw, GSM, SLN, G.729.

We recommend using the wav format, since it results in higher quality recordings and does not use additional codec translation resources, which may affect performance on systems with high-usage.

Recording location

If this field is blank, the default location (/var/spool/asterisk/monitor/) will be used to store recordings.

If this field is populated, ensure that the trailing / is included and that permissions on the directory are correct. This is required in order for the system to store recordings and the user’s call monitor function to download the recordings:

chown asterisk:asterisk -R <dir>/recordings/

chmod g+rwx <dir>/recordings

Also configure the ASTERISK_CALLMONITOR_PATH entry in /usr/share/freepbx/recordings/includes/main.conf.php to point to the new location.

Users can access their recordings via the User login and Call Monitor feature.

If there is a requirement for an administrator to get access to all recordings, set this location to /var/www/recordings and secure the directory (please see the Apache web server administration manuals). Then access the list using http://<server-ip>/recordings/

Run after record

If not empty, this field specifies a custom script to be run after each recording has completed. The script should be executable and the location to the script the absolute path.

Ringtime default

This specifies the default time an extension should ring before activating voicemail.

Direct dial voicemail prefix

Dialling the prefix specified here followed by an extension number will take the user directly to the the mailbox for that extension.

Note: Please ensure the prefix specified here does not clash with any feature codes. Please see Feature Codes for more details.

Direct dial to voicemail message type

The message (or no message) the user will hear before the voicemail prompt when dialing directly into an extension’s voicemail. Can be one of:

Default – “Please leave your message after the tone. When done, hang up or press the pound key.”

No message

Unavailable – “The person at extension <ext> is unavailable.” followed by the default message.

Busy – “The person at extension <ext> is on the phone.” followed by the default message.

Optional voicemail recording gain

If present, applies additional gain on the recording.The number entered is interpreted as whole-numbered dBs.

Do Not Play “please leave message after tone” to caller

When checked, this option removes the default message to be played after the selected (if any) voicemail announcement has been made, but instead plays the tone directly after the voicemail announcement.

Default Context & Pri

The internal dial-plan context to use if the user dials an extension or a short number that does not match outbound routes. This should remain the default unless requested otherwise for test purposes by Far South Networks.

Timeout/#-press default

The internal destination to route a user after timeout. This should remain the default unless requested otherwise for test purposes by Far South Networks.

Loop Exceed default

The destination that a user is transferred to when exceeding the maximum number of invalid selection options during a voicemail call. This should remain the default unless requested otherwise for test purposes by Far South Networks.

Timeout VM Msg

Indicates whether the standard voicemail instructions should be played on timeout, or whether the tone should be played directly.

Max Loop VM Msg

Indicates whether the standard voicemail instructions should be played, or whether the tone should be played directly once the maximum number of loops has been exceeded.

Direct VM

Msg Timeout

Time to wait after message has played to timeout and/or repeat the message if no entry pressed.

Msg Play

Number of times to play the recorded message if the caller does not press any options and it times out.

Error Re-tries

Number of times to play invalid options and repeat the message upon receiving an undefined option.

Find users in the Company Directory by

Specifies whether the first three letters entered by a user using the directory will look up by first name, last name or both.

Announce Extension

When transferring a call as a results of a directory lookup, announces the transfer extension if this option is enabled. “Please hold while I transfer you to extension xxx”

Operator Extension

When a user selects a 0 while engaging the directory, the user is transferred to this number. The number may transfer to an extension, ring group, external number, etc.

Extension of fax machine for receiving faxes

The extension number of the device to receive faxes when faxes are detected and explicit routing does not provide for fax termination.

Email address to have faxes emailed to

The email address to which faxes are sent if the “Extension of fax machine for receiving faxes” is set to “system”

Email address that faxes appear to come from

The email address from which faxes appear to have been sent, when “Extension of fax machine for receiving faxes” is set to “system”

Country Indications

Configures the Com.X PBX country

24-hour format

Configures whether 12-hour AM/PM or 24-hour format should be employed by the Com.X PBX

Allow Anonymous Inbound SIP Calls?

Enabling this setting disables authentication checks on incoming SIP requests. I.e. anyone can place a SIP call to this PBX.

Check for updates

Allow the system to automatically check the internet for FreePBX and Asterisk version updates. Updates of the FreePBX and Asterisk modules are managed by Far South Networks for the Comma and Com.X product ranges. This field should be left blank.

Update email

An email address to send notifications of available updates to. Updates of the FreePBX and Asterisk modules are managed by Far South Networks for the Comma and Com.X product ranges. This field should be left blank.