1.5 Administrator's Guide

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  4. Advanced Administration
  5. Third Party Modules
  6. Flash operator panel
  7. Answering Calls

Answering Calls

Incoming calls to other extensions can be answered through the Flash operator panel
by simply clicking on the ringing extension (again, notice the blue outline) and then
on the “Call Pickup” function button.

[Figure 125: Picking up a call to extension 1003. Pushing the “Call Pickup” button will
connect the caller to the extension of the FOP user.]

The call pickup feature on the Flash operator panel is available to operator and
regular FOP users.