1.5 Administrator's Guide

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  4. Advanced Administration
  5. Telephone Management Systems (TMS)
  6. Asterisk TMS systems

Asterisk TMS systems

The Com.X may support TMS systems that are compatible with Asterisk.

We strongly recommend installing third party TMS software on a separate machine,
accessing the Com.X CDR files and database with read-only access.

Third party TMS systems have access to Com.X CDR records via one of the
following tools:

  • After installation of the commaman3000 package, CDRs are served on the
    port described in section 6.13.1.
  • By default the commaman3000 server module will only output new CDR
    entries every 10 seconds. To disable this back-off and deliver data on every
    request, edit the file /usr/bin/commaman3000srv and remove the sleepĀ 10
    statement at the end of the file
  • Downloading and parsing the Master.csv file (please see section 5.3.2)
  • Accessing the CDR database (please see section 5.3.3)