Outcall supports only SIP extensions, but in addition to making outbound calls also
pops up contact details for incoming calls. Outcall has been tested with the Com.X
using Outlook 2000 and Outlook 2007.
Download the Outcall installer from http://code.google.com/p/outcall/downloads/list
Install the application and configure as follows:
| Tab | Field | Value |
| Server | Server | IP address of Com.X |
| Server | Username | AMI username, see below |
| Server | Password | AMI password, see below |
| Server | Port | 5038 |
| Dialing Rules | Outgoing context | from-internal (or the flexpath context for class of service configurations) |
Table 51: Outcall configuration
[Figure 109: Outcall dialing rules configuration]
[Figure 110: Outcall server configuration]
Add the extension to be used for the PC running outlook. This must be a SIP
extension:
[Figure 111: Outcall extension configuration]
Log in via the ssh shell onto the Com.X and create an AMI user account as follows in
/etc/asterisk/manager.d/outcall.conf:
[testuser]
secret = fsntestuser
deny=0.0.0.0/0.0.0.0
permit=192.168.0.0/255.255.255.0
read = call,user
write = call,user
Restart the manager module:
sudo asterisk rx “reload manager”
In Outlook, select the contact to call and select the “Outcall” button. When a call is
received by the Com.X, the calling contact, or a new contact window should appear
in Outlook.
Figure 112: Outlook contacts integration